Legal

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information.

Last updated: February 11, 2026

1. Information We Collect

We collect account details (such as name and email), billing-related details, API usage metadata, request logs, and technical telemetry needed to operate Renderful.ai.

2. How We Use Information

We use personal data to provide services, authenticate users, process payments, prevent abuse, troubleshoot issues, improve reliability, and communicate important product or legal notices.

3. Legal Basis for Processing

Depending on your location, we process data based on contract necessity, legitimate interests, legal obligations, and consent where required.

4. Sharing and Disclosure

We share data with service providers, infrastructure vendors, and payment processors as necessary to operate the platform. We may disclose information when required by law or to protect rights, security, and platform integrity.

5. Data Retention

We retain data only as long as needed for service delivery, legal obligations, dispute resolution, fraud prevention, and legitimate business records.

6. Security

We use technical and organizational controls designed to protect personal data. No system can be guaranteed 100% secure, so users should also maintain strong account and API key hygiene.

7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

8. Your Rights

Subject to local law, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing activities.

9. Children's Privacy

Renderful.ai is not directed to children. We do not knowingly collect personal information from children where prohibited by applicable law.

10. Policy Changes

We may update this policy from time to time. Changes become effective when posted on this page.

11. Contact

Data controller/operator: VEGA GROUP PTE. LTD.

Privacy contact: hello@renderfu.ai